Returns & Exchanges

At Musashi, we strive for perfection in every stitch, but if your garment isn't the perfect fit, we offer a seamless 30-day return policy for all unworn items. Our commitment to quality extends to our exchange process, ensuring you find the exact style and size that defines your aesthetic.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely place the items in their original packaging, ensuring all Musashi designer tags and security seals remain intact and attached.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and attach it to the outside of your parcel before dropping it off at any authorized carrier location.

4

Quality Check & Refund

Once our atelier receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing